Required Reading for Frequent Flyers
Required Reading for Frequent Flyers
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Reader Meter

Cast your vote in our Reader Meter and share your opinions on the issues that affect frequent travelers. Not only will you see how your answers compare to those of other frequent travelers, but your voice will be heard by the decision makers in the industry, as we often find ourselves discussing the results with executives from the various programs.

A new set of Reader Meter questions are posted each month.
View results from past polls >>>

"Frequent Flyer Complaints"
(Jan 22, 12)

1. How many times in the past year did you lodge a complaint directly to a frequent travel program?
None
1-2 times
3-4 times
More than 4 times

2. If you have lodged a complaint, were you satisfied with the response you received?
Yes
No
Not applicable

3. What is your preferred method of filing a complaint with a frequent travel program?
Postal mail
Email
Phone
Twitter/online forum
Other
Not applicable

4. Have you ever received miles/points as a result of a complaint to a frequent travel program?
Yes
No
Not applicable

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