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FAQs
Q: I will be moving soon; How can I make sure the magazine is delivered to my new address?
A: You can change your mailing address online, or by calling InsideFlyer customer service at (800) 767-8896 or (719) 597-8889 outside the US and Canada.
Q: How do I report a missing issue and/or contact InsideFlyer about my subscription?
A: You can report a missing issue online, or by calling InsideFlyer customer service at (800) 767-8896 or (719) 597-8889 outside the US and Canada.
Q: How can I get back issues of InsideFlyer, and can I view archived issues online?
A: If you are an online or print subscriber to InsideFlyer magazine, you can view archived issues online. If you want back issues of the print edition sent to you, or if the issue you are looking for has not yet been archived online, you can order back issues online or by calling Inside Flyer customer service at (800) 767-8896 or (719) 597-8889 outside the US and Canada.
Q: Where can I find information about program partnerships?
A: In our Programs & Partners section under the "Tools" menu you can enter a program name and view a list of all the organizations that are partnered with that program. Click on an organization name and a pop-up box displays showing details related to the partnership (i.e., accrual only, redemption only, accrual and redemption, etc).
Q: I forgot my password and cannot login; What can I do?
A: If you have lost and/or forgotten your password, you will need to request a new one. Simply complete the Forgot My Password form and we will send you an email with a new password.
Q: How can I change my password?
A: You can change your password here.
Q: Why can't I access all of the articles and tools on InsideFlyer.com?
A: Many of the articles and tools on InsideFlyer.com can only be accessed by subscribers.
Q: I already have a subscription to InsideFlyer magazine, but do not have a username and password for InsideFlyer.com. How do I get these?
A: To obtain access to InsideFlyer.com, please fill out the claim account form.
Q: When will my subscription begin?
A: As soon as you have completed the subscription form, you will receive full access to all areas of the InsideFlyer.com Web site. Print edition subscribers who live in the United States can expect to receive their first magazine within 4-6 weeks. Those living outside the United States should expect their first magazine within 6-12 weeks (the international edition is a bi-monthly subscription).
Please feel free to contact us if you have other questions.
